Your Privacy Comes First
We built untung bet around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every live table session, and every sportsbook bet stays...
How We Handle Your Information
untung bet collects account details, payment information and gameplay history to deliver your lobby experience, process withdrawals and comply with local regulations in supported regions. We never sell your data to third parties. Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels and stored separately from your profile. We retain account records for the duration of your membership plus
the period required by Indonesian financial guidelines. You can request a data export or account deletion at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here
Email Support
Send privacy concerns to our data protection team. We respond within 24 hours with clarification on how your information is used and stored.
Live Chat
Chat with our support agents during lobby hours. They can walk you through data access requests, deletion options and account security settings.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control notification settings anytime.
Privacy Standards We Follow
Encryption Standard
All account logins and payment flows use TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS details never travel unencrypted...
Data Minimization
We collect only the information needed to run your account, process payouts and meet local compliance. No unnecessary tracking or...
Access Controls
Your personal data is accessible only to authorized staff members who need it for account support, fraud prevention or regulatory...
Audit Trail
Every access to your account information is logged. You can request a full audit report showing who viewed your data...
Third-Party Vetting
Payment processors, hosting providers and analytics partners sign data protection agreements. We audit their security practices annually.
Incident Response
If a breach occurs, we notify affected users within 72 hours and provide guidance on account protection steps and next...
Consistency Across Our Platform
| Mobile App | Privacy protections on our mobile app match this policy exactly. DANA, OVO, GoPay and QRIS payments use the same encryption as desktop. |
|---|---|
| Live Casino Rooms | Your live table sessions are recorded for dispute resolution only. Video feeds are encrypted and deleted after 90 days unless a claim is active. |
| Sportsbook Markets | Betting history and odds data are tied to your account but never shared with external analytics firms or sports data brokers. |
| Slot Lobbies | Slot play history is stored to calculate your account balance and track bonus eligibility. No third-party game providers see your personal details. |
| Withdrawal Processing | When you cash out to DANA, OVO, GoPay or QRIS, your payment details are verified once and then deleted from our transaction queue after settlement. |
| Account Closure | Closing your account triggers a 30-day data retention window. After that, your profile and gameplay history are permanently deleted. |
| Cookie Policy | We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No tracking cookies follow you off-site. |
What Defines Our Privacy Approach
Transparent Logging
Every login, deposit and withdrawal is timestamped and visible in your account history. You always know when and where your account was accessed.
No Data Broker Sales
We never sell your email, phone number or betting patterns to marketing firms, data brokers or third-party advertisers. Your profile stays yours.
Consent-First Approach
Marketing emails and SMS notifications require your explicit opt-in. You can disable them anytime in account settings without losing access to the lobby.
Regional Compliance
Our privacy practices align with Indonesian data protection standards and local financial regulations. We update this policy when laws change.
Payment Partner Privacy
DANA, OVO, GoPay and QRIS transactions are governed by their own privacy policies. We share only the minimum data needed to process your payment.
Right to Deletion
You can request permanent deletion of your account and all associated data. We process deletion requests within 14 days of your written request.